It is vital that patients suffering from a major trauma are identified early so they can be triaged to an appropriate level of care in a timely manner. This is essential in order to reduce preventable death and permanent disability.

Retrieval service notification

If it is necessary for a pMT patient to be taken by ambulance to a hospital designated other than an MTS, Ambulance Victoria will notify ARV or PIPER of the case and ARV or PIPER will contact the primary receiving hospital within 60 minutes to determine the need for advice or support, or the need for retrieval or transfer to a MTS. If transfer to a MTS is deemed necessary, it is vital that this then occurs as soon as is practicable.

Retrieval coordinators are always available

Major Trauma Guidelines & Education – Victorian State Trauma System

Retrieval service notification

Trauma System Guidelines

Specialist Clinical Guidelines

Additional Links